How do I cancel my YouGarden order?
If you wish to cancel your order, please call our Sales team ASAP on 0844 6 569 569. Note, once your order has been sent to our packhouse team for picking, packing and dispatch, we will not be able to cancel it prior to dispatch. After 30 minutes, and up until the time the order ships, you can request a cancellation from the seller. Your order will be cancelled by the seller and refund will be processed to your original payment method by the seller, if the payment was already made.
How do I cancel an online order?
Call the customer service number provided on the confirmation email or order page. This is faster than email if the website has a 24-7 customer service line. It is a good idea to try both the email/order cancellation form method and call to ensure your cancellation is received. In general, you should be able to withdraw your consent and stop a future payment at any time up to the day before the payment is due. Your card issuer must stop the payment when asked. If further payments are taken after you requested a cancellation, the bank must refund them.Online Banking To cancel a scheduled payment – select the payment you want to cancel, click ‘Cancel payment’, then follow the instructions until you receive confirmation the scheduled payment is cancelled.
Can I cancel an order after delivery?
No, you cannot directly cancel an order once it has been shipped. However, after delivery, you can return the product if it meets the return policy criteria (damaged, defective, or incorrect items). Refunds will be processed after the return is approved. If you have cancelled an Order in accordance with clause 7. In this case, we will refund the price of the Product in full, and any applicable delivery charges.
Can I cancel an order from FromYouFlowers?
We will issue you a full refund upon your request or agree on some other resolution to your delivery issue that is satisfactory to you, unless we can establish that your order was received by your selected delivery date and time, or the order was untimely due to some fault of you or the recipient of the order (for . ORDER SATISFACTION POLICY If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a comparable new product, provided that you let us know about your issue and provide reasonable detail within seven (7) days of the delivery date.Start by asking the business to fix the mistake. They may be willing to send the correct product or issue a refund. Keep the goods in their original condition so they can be returned without any issues. You may be asked to return the product but you should not be asked to pay for the return shipping.